Privacy Policy

Last updated: 30 March 2026

1. Who We Are

This website ("Local Solar Quotes") is operated as a lead generation service. Your personal data is processed by Local Rebate, the data processor for this service.

• Data Processor: Local Rebate
• Email: admin@localrebate.org
• ICO Registration Number: ZC107920

We are registered with the Information Commissioner's Office (ICO) and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

When you complete our qualification form, we may collect the following information:

• Full name
• Email address
• Phone number
• Home address (via Google Places Autocomplete)
• Property type and ownership status
• Roof type
• Monthly energy bill range
• Solar interest/preference
• Technical data: IP address, browser type, device type, pages visited
• Marketing data: UTM parameters, referral source, Taboola click identifiers

3. How We Use Your Data

We use your personal data for the following purposes:

• To match you with solar installers: We share your enquiry details with MCS-certified solar panel installation companies who may contact you by phone, email, or SMS to provide a quote.
• To improve our service: We analyse anonymised data to improve our website, forms, and marketing campaigns.
• To comply with legal obligations: We may retain data as required by law.

4. Lawful Basis for Processing

We process your data on the following legal bases under UK GDPR:

• Consent (Article 6(1)(a)): You explicitly consent to being contacted by solar companies when you tick the consent checkbox on our form.
• Legitimate Interest (Article 6(1)(f)): We have a legitimate interest in operating and improving our lead generation service.

5. Who We Share Your Data With

We may share your personal data with:

• Solar installation companies: MCS-certified installers in your area who will contact you with a quote. Typically 1–3 companies per enquiry.
• Technology providers: Google (Places API, Analytics), Taboola (advertising pixel), and our hosting provider (Netlify) may process limited technical data.
• Legal authorities: If required by law or to protect our legal rights.

We do not sell your data to unrelated third parties or use it for purposes unrelated to your solar enquiry.

6. Cookies and Tracking

This website uses:

• Taboola Pixel: A tracking pixel that helps us measure the effectiveness of our advertising campaigns on the Taboola network. This pixel may set cookies and collect browsing data.
• Session Storage: We use browser session storage to retain UTM parameters during your visit. This data is not persistent and is cleared when you close your browser.
• Google Places API: Used for address autocomplete. Subject to Google's Privacy Policy.

7. Data Retention

We retain your personal data for a maximum of 24 months from the date of submission, unless a longer retention period is required by law. After this period, your data will be securely deleted or anonymised.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access: Request a copy of the data we hold about you.
• Right to rectification: Request correction of inaccurate data.
• Right to erasure: Request deletion of your data ("right to be forgotten").
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Request your data in a machine-readable format.
• Right to object: Object to processing based on legitimate interest.
• Right to withdraw consent: Withdraw your consent at any time.

To exercise any of these rights, please contact us at admin@localrebate.org. We will respond within 30 days.

9. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or your personal data, please contact:

• Email: admin@localrebate.org
• Data Processor: Local Rebate (ICO Registration: ZC107920)